Microsoft Business Solutions has the full range of professional applications & 39;, good combination seems to be Microsoft Great Plains and Microsoft CRM. However, we must admit that Microsoft is relatively new in the CRM market and also for large companies, this & 39; is not a good idea & quot; for all eggs in one basket & quot;. If you d & 39; other investments in the platform CRM page - such as Lotus Domino / Notes - we offer the & 39; integration with Microsoft Great Plains
Why, & 39; company has a document workflow if a system regarding accounting / ERP?
The financial advantages, distribution services - - communication, negotiation and & 39; other information are closely linked and exposed to simple reporting and data mining are obvious. Aujourd & 39; hui, we observe the second, and I dare say that & 39; phase of the successful implementation of CRM systems, it is probably the last successful marriage in the long history of datawarehousing, documents, workflow management, contact systems.
Some situations of business life, where you can see the creation benefits
Reports without knowledge
Special expertise are necessary for complex work with the ERP system. Normally, such financial specialist qualifications, but Top-level managers that you really need this information can be prepared. Similarly, based on reports & 39; ERP should be renewed at regular intervals. If Lotus Domino / Notes as a platform for corporate communications, to solve this problem, especially routines can be used to draw information from financial systems (Great Plains, Solomon, Navision, Axapta, SAP, SCALA, Accpac, MAS90 on a few names) on databases Lotus on the calendar. In this case, users, including Top-Level Manager works with this information on Custom interface.
Documents routing
One competitive advantages of CRM is a workflow. Financial documents normally subject to authorization & 39; to the post. Typical Accounting / ERP systems have not & 39; n (or very few) workflow design. The workflow could be created, Lotus Domino / Notes platform. Then, by connecting to Microsoft Great Plains or any other ERP system, you have the document d & 39; approval workflow.
The typical workflow that this would be simple - send messages to AR take off by the customer on payment & 39; s receipt.
So approach to document management and integrate the system & 39; oriented Lotus Domino / Notes seems very interesting for the information of & 39; company architecture.
Happy design, customization and programming! If you wish, as the work to be done - like call 866-528-0577, help@albaspectrum.com
Rafael software developers in Alba Spectrum Technologies (http://www.albaspectrum.com/) - USA country Lotus Domino / Notes, Great Plains, Microsoft CRM, Microsoft CRM RMS, which is headquartered in Chicago, Arizona, California, Texas, New York, Florida, Minnesota, Washington, Georgia, Canada, United Kingdom, & 39; Australia and sites in several countries and internationally, our Lotus Page - http:// www.albaspectrum.com / Lotus / OffshoreLotus.htm, Rafael, Principal CLP IBM Lotus Domino 6 Application Developer, Certified Professional E-Commerce concepts Analyst
About The Author
Rafael Osipov, Principal CLP IBM Lotus Domino 6 Application Developer, Certified Professional E-Commerce concepts analyst; RafaelO@albaspectrum.com
Bookmark it:
No comments:
Post a Comment